How a Ctok deal runs -
process, payment, logistics.
From first request to EXW loading in 5 steps. Category A European stock from Germany, B2B wholesale only. Payment as TT, LC at sight, or 30/70.
The 5-step process
Couldn't find your lot?
We build it.
From brief to handover in 5-7 days. Here's how it runs.
Payment terms
We work with three payment structures, adapted to your territory and order history.
100% bank transfer before EXW. Default for first orders from new buyers.
Irrevocable letter of credit, issued by a first-class bank, confirmed by our German bank. Standard structure for large first orders from India and Brazil.
30% TT advance, 70% paid before shipment. Common for repeat buyers with proven track record.
Exact payment structure confirmed after Step 2 qualification. Bank details and invoice issued with the formal offer (Step 3).
Logistics
EXW Germany.
Loading address shared with the formal offer.
- -24 hours - reply to your request
- -1-3 days - formal offer
- -1-5 days - payment clearance
- -3-10 days - EXW pickup
- -2-3 weeks - end-to-end
DHL freight is commonly used.
We can coordinate or work with your forwarder of choice.
Customs and import documentation - your side.
Sealed retail packaging preserved.
Palletized to forwarder spec.
Manifest attached with the lot.
Most common questions
We don't publish a fixed minimum. Volume is agreed per request - from 1 ton up to full truckloads (10+ tons). Tell us what you need.
Sealed retail stock that was never sold by the original retailer. New, packaged, unused. We don't mix it with Category B or used goods.
Yes - LC at sight, issued by a first-class bank and confirmed by our German bank. Standard for large first orders from India and Brazil.
Armenia, Azerbaijan, Brazil, Cote d'Ivoire, Croatia, Ghana, India, Israel, Kazakhstan, Kenya, Kosovo, Kyrgyzstan, Montenegro, Nigeria, North Macedonia, Senegal, Serbia, Slovenia, South Africa, Tanzania, Uganda, Zambia, and Zimbabwe. Other territories - contact us.
3-10 days. Your forwarder picks up directly from our Westhausen, Germany warehouse.
Sealed retail stock. New, packaged, unsold - sourced directly from European retailers before it ever hit clearance.
Ready to start?
Tell us your territory and volume - we reply within 24 hours.